شو بدك من فلسطين وظائف، وظائف شاغرة في فلسطين، وظائف شاغرة في
نابلس، وظائف شاغرة في رام الله، جت جوب،
get job
unrwa
Vacancy Announcement
Community Services Officer, Grade 15
For Roster Purposes
Open for INTERNAL candidates Only
Deadline for Applications 13 July 2019
Contract Type & Duration Fixed-Term Appointment for 3 years (applies to internal
candidates on Fixed-Term contract only). However, Ex
Emergency Staff who were considered as internal candidates,
if recommended for the post, they will be offered Limited
Duration Contract. Both modalities include 1 year probation
period, with the possibility of further extension, subject to the
availability of funds, satisfactory performance and continuing
need of the post.
Vacancy Announcement
Number
VN/WB/062/2019/I
Duty Station & Department Area Office Jerusalem- Area Administration in the following
camps:
Jalazoun
Shoufat
Amari
Kalandia
Deir Ammar
Aqbet Jaber
Ein Al Sultan
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for professionals like you.
UNRWA’s human development goals
UNRWA is funded almost entirely by voluntary contributions from UN member states, regional
bodies, business foundations and individual contributions. UNRWA has identified four human
development goals as the focus of the Agency’s operations in committing to fostering human
development of Palestine refugees by helping them to: lead long and healthy lives, acquire
knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest
possible extent.
How can you make a difference?
You will be joining a team of around 4,000 staff in the West Bank Field Office working to
foster the human development of some 800,000 registered Palestine refugees.
Supervisor and Technical Guidance:
The incumbent works under the overall supervision of Chief Area Office (CAO) on all
administrative, managerial and technical matters, is a member of the Area Management
Team and serves as Security and Safety focal point and Emergency Preparedness and
Response focal point for the camp and community area. The post is an essential
management layer in the Field organization structure and brings a comprehensive
perspective to Camp level issues that cut across a wide range of programme and support
service functions. The Community Services Officer (CSO) is expected to work closely with
other UNRWA staff within the assigned camp and community area, including but not limited
to, School Principals, Medical Officers, Social Workers, Protection & Neutrality staff and
Environmental Health staff mainly in a role of facilitation, information sharing and problemsolving. He/she may take the lead in organizing meetings with camp
committees/organizations on behalf of other UNRWA staff, provide information to camp
residents on behalf of programmes, and/or serve as a focal point for complaints, suggestions
and concerns.
The main responsibilities include:
In accordance with established Agency policy and procedures, the incumbent:
Under the supervision of CAO, represents the Agency at the camp level and the
surrounding community area, as required; liaises with government authorities at the
local level, including municipalities, local Internal Security Forces, local Army forces, as
applicable, local refugee community representatives and humanitarian organizations and
NGOs during briefings and meetings to ensure effective control and continuity of services
including those related to solid waste collection in the camps as well as other issues of
interest to the Agency; supports approved delegation visits to the camp, including when
requested by the Director of Communications or the field director, organizing and briefing
donors, journalists and other stakeholders and may randomly act as interpreter in such
visits if required.
Supports all programmes; organizes and participates in meetings with Area Programme
Officers in the assigned camp on a regular basis to discuss problems and challenges and
suggest plans and possible courses of action; coordinates with key staff, including but
not limited to Area Programme Officers, Heads of installations in the camp and Social
Workers, as well as local community representatives and NGOs to discuss issues of
mutual concern, address problems and report to CAO accordingly; intervenes to find
solutions for disputes among refugees including those related to solid waste collection
issues; assists in and advises on the integration of programmes and support service
activities; where necessary, takes corrective measures within his/her authority as
outlined by her/his supervisor; may be authorized to participate in or lead committees in
the community.
Acts as Security and Safety focal point for the assigned camp and community area and
identifies, analyses and timely reports to CAO and Field Security and Risk Management
(FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and
installations; ensures that the Community Services Office has an evacuation plan and has
basic safety equipment in place; consults with community leaders and other identified
relevant actors and/or parties about appropriate community response(s) to security
incidents involving Agency personnel, assets and/or installations, including reporting
such incidents to the police on behalf of UNRWA where required and ensuring measures
to prevent security incidents from re-occurring.
Monitors the camp's environment and the surrounding community area and identifies and
timely reports to CAO on neutrality violations and protection issues affecting Palestine
refugees; follows up to ensure such issues are adequately addressed by Programmes
and/or other relevant Departments; in consultation with the CAO, supports and works
with Protection and Neutrality (P&N) teams in gathering information, reporting protection
and neutrality incidents in a timely manner, setting up meetings with beneficiaries,
building relationships between the P&N teams and the community regarding protection
and neutrality issues, and implementing and mainstreaming the Agency’s responses
regarding protection and neutrality issues, as they arise in the assigned
camp/community.
Plans, directs and manages the activities of the Community Services Office and provides
direct supervision to sanitation laborers and foremen at the camp level as well as guards
as requested by Area Programme Officers and CAOs; ensures the implementation of
Agency and Field Administrative issuances; establishes and implements monitoring and
reporting mechanisms to systematically assess progress and quality of services and the
achievement of results including guard force, social services; closely monitors attendance
of school attendants who work inside camps and follows up on their work during school
vacations; as a member of the Area Management Team, contributes to planning,
operating and controlling administrative, finance, supply, distribution, transport,
personnel, and building maintenance at the Area level.
Responsible for effective communication within the assigned camp and community area;
works with UNRWA programmes and communications department to disseminate
information about relevant UNRWA programming and initiatives to residents and
beneficiaries with a view to developing and executing appropriate public information
interventions to increase/promote awareness, image and visibility of the Agency across
the camp and community area; maintains Agency records, follows up and reports on
petitions, claims and applications with beneficiaries, area office and other entities in the
community area; maintains and updates lists of recipients of UNRWA services in the
community; as applicable, provides eligibility and registration services to refugees living
inside camp including collecting documents and issuing of registration cards and
processes hospitalization transactions submitted by refugees.
Act as Emergency Preparedness and Response focal point for the assigned camp and
community area, and under the direction and supervision of CAO, manages the Agency’s
emergency preparedness and response activities within the assigned camp and
community area; contributes to various written outputs such as plans, concept of
operations, standard operating procedures and situation reports.
Performs other duties as may be assigned by the supervisor(s).
Conditions of service
Monthly basic salary JD1,057.5. Other benefits include monthly Provident Fund contribution
(15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual
leave, and dependency allowance (if applicable).
To qualify for this position, you will need:
Education A university degree in business administration, law, development, human
science or any related field.
Work
experience
At least five years’ experience in humanitarian, community or social
development, preferably with UN agencies or international NGOs.
Proven understanding of humanitarian and political challenges facing
Palestine refugees in the field of operations.
Language(s) Very good command of written and spoken English and Arabic.
The Management reserves the right to appoint recommended suitable candidates
at any camp as it sees applicable.
Who we are
For over 65 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit: www.unrwa.org
Desirable qualifications:
Solid knowledge of camp conditions and refugee issues.
Sound commitment to UNRWA’s Ethics and Values.
Resident of the camp or neighboring area.
“Please ensure that the e-mail address and mobile phone number that you have
written in your Personal History Form are accurate and active. Your statues in relation
to the vacancy will be communicated to you via email listed on your Personal History
Form.
It is the responsibility of the candidate to provide full, accurate and up to date
information in his/her application form. Any missing and/or misleading data may lead
to candidate disqualification.”
Equivalency:
Candidates with an equivalent combination of relevant academic qualifications,
professional training and progressive work experience may also be considered if
there will not be enough qualified candidates.
You will also need to demonstrate the following competencies:
Strong management and facilitation skills.
Proven ability to develop and lead teams, build consensus and facilitate change and
solutions among both UNRWA and community stakeholders.
Strong communication, coordination and negotiation skills.
Ability to develop and maintain effective relationships and partnerships with internal
and external stakeholders.
Proven skills in applying participatory and client-focused approach.
Effective planning and decision-making skills.
Strong problem-solving and crisis management skills.
Ability to effectively advocate and represent the interests of UNRWA with relevant
stakeholders.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
To start the application process, applicants are required to register at http://jobs.unrwa.org by
creating a personal profile and completing UNRWA Personal History Form. Only applications
received through http://jobs.unrwa.org will be considered. Due to the large number of
applications received for UNRWA vacancies, only applicants short-listed for interview will be
contacted.
The United Nations does not charge fees at any stage of the recruitment process. The
United Nations does not concern itself with information related to bank accounts.
General information
This vacancy notice is open to internal candidates only. As an Area post, preference will
be given to local candidates already based in the duty station of the post.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for and commitment
to human rights, diversity, and non-violent means of dealing with all kinds of conflict.
UNRWA staff are expected to uphold these values at all times, both at work and outside.
Only persons who fully and unconditionally commit to these values should consider applying
for UNRWA jobs. UNRWA is a non-smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that they
have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
Date of issue: 01 July 2019
شو بدك من فلسطين وظائف، وظائف شاغرة في فلسطين، وظائف شاغرة في
نابلس، وظائف شاغرة في رام الله، جت جوب،
get job
unrwa
نابلس، وظائف شاغرة في رام الله، جت جوب،
get job
unrwa
Vacancy Announcement
Community Services Officer, Grade 15
For Roster Purposes
Open for INTERNAL candidates Only
Deadline for Applications 13 July 2019
Contract Type & Duration Fixed-Term Appointment for 3 years (applies to internal
candidates on Fixed-Term contract only). However, Ex
Emergency Staff who were considered as internal candidates,
if recommended for the post, they will be offered Limited
Duration Contract. Both modalities include 1 year probation
period, with the possibility of further extension, subject to the
availability of funds, satisfactory performance and continuing
need of the post.
Vacancy Announcement
Number
VN/WB/062/2019/I
Duty Station & Department Area Office Jerusalem- Area Administration in the following
camps:
Jalazoun
Shoufat
Amari
Kalandia
Deir Ammar
Aqbet Jaber
Ein Al Sultan
UNRWA is committed to achieving gender parity at all levels of staffing under the current
UN-wide gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for professionals like you.
UNRWA’s human development goals
UNRWA is funded almost entirely by voluntary contributions from UN member states, regional
bodies, business foundations and individual contributions. UNRWA has identified four human
development goals as the focus of the Agency’s operations in committing to fostering human
development of Palestine refugees by helping them to: lead long and healthy lives, acquire
knowledge and skills, achieve decent standards of living and enjoy human rights to the fullest
possible extent.
How can you make a difference?
You will be joining a team of around 4,000 staff in the West Bank Field Office working to
foster the human development of some 800,000 registered Palestine refugees.
Supervisor and Technical Guidance:
The incumbent works under the overall supervision of Chief Area Office (CAO) on all
administrative, managerial and technical matters, is a member of the Area Management
Team and serves as Security and Safety focal point and Emergency Preparedness and
Response focal point for the camp and community area. The post is an essential
management layer in the Field organization structure and brings a comprehensive
perspective to Camp level issues that cut across a wide range of programme and support
service functions. The Community Services Officer (CSO) is expected to work closely with
other UNRWA staff within the assigned camp and community area, including but not limited
to, School Principals, Medical Officers, Social Workers, Protection & Neutrality staff and
Environmental Health staff mainly in a role of facilitation, information sharing and problemsolving. He/she may take the lead in organizing meetings with camp
committees/organizations on behalf of other UNRWA staff, provide information to camp
residents on behalf of programmes, and/or serve as a focal point for complaints, suggestions
and concerns.
The main responsibilities include:
In accordance with established Agency policy and procedures, the incumbent:
Under the supervision of CAO, represents the Agency at the camp level and the
surrounding community area, as required; liaises with government authorities at the
local level, including municipalities, local Internal Security Forces, local Army forces, as
applicable, local refugee community representatives and humanitarian organizations and
NGOs during briefings and meetings to ensure effective control and continuity of services
including those related to solid waste collection in the camps as well as other issues of
interest to the Agency; supports approved delegation visits to the camp, including when
requested by the Director of Communications or the field director, organizing and briefing
donors, journalists and other stakeholders and may randomly act as interpreter in such
visits if required.
Supports all programmes; organizes and participates in meetings with Area Programme
Officers in the assigned camp on a regular basis to discuss problems and challenges and
suggest plans and possible courses of action; coordinates with key staff, including but
not limited to Area Programme Officers, Heads of installations in the camp and Social
Workers, as well as local community representatives and NGOs to discuss issues of
mutual concern, address problems and report to CAO accordingly; intervenes to find
solutions for disputes among refugees including those related to solid waste collection
issues; assists in and advises on the integration of programmes and support service
activities; where necessary, takes corrective measures within his/her authority as
outlined by her/his supervisor; may be authorized to participate in or lead committees in
the community.
Acts as Security and Safety focal point for the assigned camp and community area and
identifies, analyses and timely reports to CAO and Field Security and Risk Management
(FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and
installations; ensures that the Community Services Office has an evacuation plan and has
basic safety equipment in place; consults with community leaders and other identified
relevant actors and/or parties about appropriate community response(s) to security
incidents involving Agency personnel, assets and/or installations, including reporting
such incidents to the police on behalf of UNRWA where required and ensuring measures
to prevent security incidents from re-occurring.
Monitors the camp's environment and the surrounding community area and identifies and
timely reports to CAO on neutrality violations and protection issues affecting Palestine
refugees; follows up to ensure such issues are adequately addressed by Programmes
and/or other relevant Departments; in consultation with the CAO, supports and works
with Protection and Neutrality (P&N) teams in gathering information, reporting protection
and neutrality incidents in a timely manner, setting up meetings with beneficiaries,
building relationships between the P&N teams and the community regarding protection
and neutrality issues, and implementing and mainstreaming the Agency’s responses
regarding protection and neutrality issues, as they arise in the assigned
camp/community.
Plans, directs and manages the activities of the Community Services Office and provides
direct supervision to sanitation laborers and foremen at the camp level as well as guards
as requested by Area Programme Officers and CAOs; ensures the implementation of
Agency and Field Administrative issuances; establishes and implements monitoring and
reporting mechanisms to systematically assess progress and quality of services and the
achievement of results including guard force, social services; closely monitors attendance
of school attendants who work inside camps and follows up on their work during school
vacations; as a member of the Area Management Team, contributes to planning,
operating and controlling administrative, finance, supply, distribution, transport,
personnel, and building maintenance at the Area level.
Responsible for effective communication within the assigned camp and community area;
works with UNRWA programmes and communications department to disseminate
information about relevant UNRWA programming and initiatives to residents and
beneficiaries with a view to developing and executing appropriate public information
interventions to increase/promote awareness, image and visibility of the Agency across
the camp and community area; maintains Agency records, follows up and reports on
petitions, claims and applications with beneficiaries, area office and other entities in the
community area; maintains and updates lists of recipients of UNRWA services in the
community; as applicable, provides eligibility and registration services to refugees living
inside camp including collecting documents and issuing of registration cards and
processes hospitalization transactions submitted by refugees.
Act as Emergency Preparedness and Response focal point for the assigned camp and
community area, and under the direction and supervision of CAO, manages the Agency’s
emergency preparedness and response activities within the assigned camp and
community area; contributes to various written outputs such as plans, concept of
operations, standard operating procedures and situation reports.
Performs other duties as may be assigned by the supervisor(s).
Conditions of service
Monthly basic salary JD1,057.5. Other benefits include monthly Provident Fund contribution
(15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual
leave, and dependency allowance (if applicable).
To qualify for this position, you will need:
Education A university degree in business administration, law, development, human
science or any related field.
Work
experience
At least five years’ experience in humanitarian, community or social
development, preferably with UN agencies or international NGOs.
Proven understanding of humanitarian and political challenges facing
Palestine refugees in the field of operations.
Language(s) Very good command of written and spoken English and Arabic.
The Management reserves the right to appoint recommended suitable candidates
at any camp as it sees applicable.
Who we are
For over 65 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has
been working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide this
assistance and its mission is to help Palestine refugees achieve their full potential in human
development until there is a just and lasting solution for their plight. UNRWA restores safety,
dignity and hope to millions who have been uprooted by conflict with services encompassing
education, health care, relief and social services, camp infrastructure and improvement,
microfinance and emergency assistance.
For more details on UNRWA, please visit: www.unrwa.org
Desirable qualifications:
Solid knowledge of camp conditions and refugee issues.
Sound commitment to UNRWA’s Ethics and Values.
Resident of the camp or neighboring area.
“Please ensure that the e-mail address and mobile phone number that you have
written in your Personal History Form are accurate and active. Your statues in relation
to the vacancy will be communicated to you via email listed on your Personal History
Form.
It is the responsibility of the candidate to provide full, accurate and up to date
information in his/her application form. Any missing and/or misleading data may lead
to candidate disqualification.”
Equivalency:
Candidates with an equivalent combination of relevant academic qualifications,
professional training and progressive work experience may also be considered if
there will not be enough qualified candidates.
You will also need to demonstrate the following competencies:
Strong management and facilitation skills.
Proven ability to develop and lead teams, build consensus and facilitate change and
solutions among both UNRWA and community stakeholders.
Strong communication, coordination and negotiation skills.
Ability to develop and maintain effective relationships and partnerships with internal
and external stakeholders.
Proven skills in applying participatory and client-focused approach.
Effective planning and decision-making skills.
Strong problem-solving and crisis management skills.
Ability to effectively advocate and represent the interests of UNRWA with relevant
stakeholders.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
To start the application process, applicants are required to register at http://jobs.unrwa.org by
creating a personal profile and completing UNRWA Personal History Form. Only applications
received through http://jobs.unrwa.org will be considered. Due to the large number of
applications received for UNRWA vacancies, only applicants short-listed for interview will be
contacted.
The United Nations does not charge fees at any stage of the recruitment process. The
United Nations does not concern itself with information related to bank accounts.
General information
This vacancy notice is open to internal candidates only. As an Area post, preference will
be given to local candidates already based in the duty station of the post.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for and commitment
to human rights, diversity, and non-violent means of dealing with all kinds of conflict.
UNRWA staff are expected to uphold these values at all times, both at work and outside.
Only persons who fully and unconditionally commit to these values should consider applying
for UNRWA jobs. UNRWA is a non-smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that they
have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
Date of issue: 01 July 2019
شو بدك من فلسطين وظائف، وظائف شاغرة في فلسطين، وظائف شاغرة في
نابلس، وظائف شاغرة في رام الله، جت جوب،
get job
unrwa